:root{--bg:#fff;--bg-card:#fafafa;--bg-subtle:#f5f5f5;--border:#e5e5e5;--text:#1a1a1a;--text-muted:#666;--success:#15803d;--error:#b91c1c;color:var(--text);background:var(--bg);--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light dark;font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif;font-size:16px;line-height:1.5}@media (prefers-color-scheme:dark){:root{--lightningcss-light: ;--lightningcss-dark:initial;--bg:#16171d;--bg-card:#1f2028;--bg-subtle:#2a2c36;--border:#2e303a;--text:#f3f4f6;--text-muted:#9ca3af;--success:#4ade80;--error:#f87171}}body{min-height:100vh;margin:0}h1,h2,h3{color:var(--text);margin:0;font-weight:600}.centered-loader{min-height:100vh;color:var(--text-muted);justify-content:center;align-items:center;display:flex}button{font:inherit;cursor:pointer}input{font:inherit;border:1px solid var(--border);background:var(--bg);color:var(--text);box-sizing:border-box;border-radius:6px;width:100%;padding:.5rem .75rem}input:focus{outline-offset:-1px;border-color:#0000;outline:2px solid #6366f1}.login-page{justify-content:center;align-items:center;min-height:100vh;padding:2rem;display:flex}.login-card{border:1px solid var(--border);background:var(--bg-card);border-radius:10px;flex-direction:column;gap:1rem;width:100%;max-width:380px;padding:2rem;display:flex}.login-card h1{text-align:center;margin:0;font-size:1.5rem}.login-card .subtitle{text-align:center;color:var(--text-muted);margin:0}.login-card label{flex-direction:column;gap:.35rem;font-size:.9rem;display:flex}.login-card label span{color:var(--text-muted)}.login-card button[type=submit]{color:#fff;background:#6366f1;border:none;border-radius:6px;margin-top:.5rem;padding:.65rem 1rem;font-weight:500}.login-card button[type=submit]:hover:not(:disabled){background:#4f46e5}.login-card button[type=submit]:disabled{opacity:.6;cursor:not-allowed}.form-error{color:var(--error);background:#b91c1c1a;border:1px solid #b91c1c4d;border-radius:6px;margin:0;padding:.6rem .8rem;font-size:.9rem}.app-layout{flex-direction:column;min-height:100vh;display:flex}.topbar{border-bottom:1px solid var(--border);background:var(--bg-card);justify-content:space-between;align-items:center;padding:.75rem 1.5rem;display:flex}.topbar-brand{font-size:1.05rem;font-weight:600}.topbar-user{align-items:center;gap:.75rem;font-size:.9rem;display:flex}.user-name{color:var(--text-muted)}.user-avatar{color:#fff;background:#6366f1;border-radius:50%;justify-content:center;align-items:center;width:32px;height:32px;font-size:.8rem;font-weight:600;display:inline-flex}.user-avatar-blue{background:#6366f1}.user-avatar-green{background:#16a34a}.user-avatar-yellow{background:#ca8a04}.user-avatar-purple{background:#9333ea}.user-avatar-sm{width:30px;height:30px;font-size:.78rem}.users-table td.assignee-cell{text-align:center}.avatar-color-picker{gap:.5rem;display:flex}.avatar-color-swatch{cursor:pointer;border:2px solid #0000;border-radius:50%;width:32px;height:32px;padding:0;transition:transform .1s,border-color .1s}.avatar-color-swatch:hover{transform:scale(1.08)}.avatar-color-swatch.selected{border-color:var(--text)}.link-button{color:var(--text-muted);background:0 0;border:none;padding:0;text-decoration:underline}.link-button:hover{color:var(--text)}.app-body{flex:1;min-height:0;display:flex}.app-main{box-sizing:border-box;flex:1;padding:2rem;overflow:auto}.sidebar{border-right:1px solid var(--border);background:var(--bg-card);flex-shrink:0;width:220px;padding:1rem 0;display:flex}.sidebar-nav{flex-direction:column;flex:1;width:100%;display:flex}.sidebar-section{margin-bottom:1.5rem}.sidebar-bottom{border-top:1px solid var(--border);margin-top:auto;padding-top:1rem}.sidebar-section-title{text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);padding:0 1.25rem .4rem;font-size:.75rem;font-weight:600}.sidebar-link{color:var(--text);border-left:3px solid #0000;justify-content:space-between;align-items:center;gap:.5rem;padding:.55rem 1.25rem;font-size:.95rem;text-decoration:none;display:flex}.sidebar-link:hover{background:#6366f114}.sidebar-link.active{color:var(--text);background:#6366f11f;border-left-color:#6366f1;font-weight:500}.sidebar-link.disabled{color:var(--text-muted);cursor:not-allowed}.sidebar-link.disabled:hover{background:0 0}.sidebar-sub-link{padding-left:1.25rem}.badge{background:var(--border);color:var(--text-muted);border-radius:999px;padding:.1rem .45rem;font-size:.7rem;font-weight:500}.badge.badge-danger{color:#b91c1c;background:#fde8e8}.badge.badge-warning{color:#92400e;background:#fef3c7}.badge.badge-success{color:#166534;background:#dcfce7}.badge.badge-muted{background:var(--border);color:var(--text-muted)}.ideaerp-orders-list{flex-direction:column;gap:.4rem;display:flex}.ideaerp-order-row{border:1px solid var(--border);background:var(--bg);color:var(--text);border-radius:6px;overflow:hidden}.ideaerp-order-header{text-align:left;cursor:pointer;width:100%;color:var(--text);background:0 0;border:none;flex-direction:column;gap:.25rem;padding:.5rem .6rem;display:flex}.ideaerp-order-header:hover{background:color-mix(in srgb, var(--text) 6%, transparent)}.ideaerp-order-line-1{align-items:center;gap:.4rem;display:flex}.ideaerp-order-name{color:var(--text);font-size:.88rem;font-weight:600}.ideaerp-order-line-2{flex-wrap:wrap;align-items:center;gap:.35rem;font-size:.8rem;display:flex}.ideaerp-order-amount{color:var(--text);margin-left:auto;font-weight:600}.ideaerp-order-details{border-top:1px solid var(--border);background:color-mix(in srgb, var(--text) 4%, transparent);color:var(--text);padding:.5rem .6rem;font-size:.85rem}.ideaerp-order-details strong{color:var(--text)}.ideaerp-order-details .muted{color:var(--text-muted)}.ideaerp-order-details code{background:color-mix(in srgb, var(--text) 8%, transparent);border-radius:3px;padding:.05rem .25rem;font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.85em}.allegro-orders-section{margin-top:.5rem}.allegro-orders-section+.allegro-orders-section{border-top:1px solid var(--border);margin-top:.75rem;padding-top:.5rem}.allegro-orders-section-title{text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);margin-bottom:.35rem;font-size:.7rem}.allegro-orders-list{flex-direction:column;gap:.4rem;margin:0;padding:0;list-style:none;display:flex}.allegro-order-link-row a{word-break:break-all;color:var(--text);font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.78rem;text-decoration:none}.allegro-order-link-row a:hover{color:#6366f1;text-decoration:underline}.allegro-order-source{margin-top:.15rem}.allegro-order-source a{color:var(--text-muted);text-decoration:underline}.allegro-order-source a:hover{color:var(--text)}.page-header{justify-content:space-between;align-items:center;gap:1rem;margin-bottom:1.5rem;display:flex}.page-header h2{margin:0;font-size:1.5rem}.btn-primary,.btn-secondary{border:1px solid #0000;border-radius:6px;padding:.5rem 1rem;font-weight:500}.btn-primary{color:#fff;background:#6366f1;border-color:#6366f1}.btn-primary:hover:not(:disabled){background:#4f46e5;border-color:#4f46e5}.btn-secondary{background:var(--bg);color:var(--text);border-color:var(--border)}.btn-secondary:hover:not(:disabled){background:var(--bg-card)}.btn-success{color:#fff;background:#16a34a;border:1px solid #16a34a;border-radius:6px;padding:.5rem 1rem;font-weight:500}.btn-success:hover:not(:disabled){background:#15803d;border-color:#15803d}.btn-danger{color:#fff;background:#b91c1c;border:1px solid #b91c1c;border-radius:6px;padding:.5rem 1rem;font-weight:500}.btn-danger:hover:not(:disabled){background:#991b1b;border-color:#991b1b}.btn-primary:disabled,.btn-secondary:disabled,.btn-success:disabled,.btn-danger:disabled{opacity:.6;cursor:not-allowed}.btn-link{color:#6366f1;background:0 0;border:none;border-radius:4px;padding:.25rem .5rem;font-size:.9rem}.btn-link:hover:not(:disabled){background:#6366f11a}.btn-link:disabled{color:var(--text-muted);cursor:not-allowed}.btn-link.btn-danger{color:var(--error)}.btn-link.btn-danger:hover:not(:disabled){background:#b91c1c1a}.table-card{border:1px solid var(--border);background:var(--bg-card);border-radius:10px;overflow:hidden}.users-table{border-collapse:collapse;width:100%;font-size:.95rem}.users-table th,.users-table td{text-align:left;border-bottom:1px solid var(--border);padding:.75rem 1rem}.users-table th{text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);background:var(--bg);font-size:.8rem;font-weight:600}.users-table tbody tr:last-child td{border-bottom:none}.users-table tbody tr:hover{background:#6366f10a}.users-table .muted{color:var(--text-muted)}.col-actions{text-align:right;white-space:nowrap}.badge.badge-active{color:var(--success);background:#15803d26}.badge.badge-inactive{color:var(--error);background:#b91c1c1f}.badge.badge-self{color:#6366f1;background:#6366f126;margin-left:.5rem}.modal-overlay{z-index:50;background:#00000080;justify-content:center;align-items:center;padding:1rem;display:flex;position:fixed;inset:0}.modal{background:var(--bg);border:1px solid var(--border);border-radius:10px;width:100%;max-width:500px;max-height:90vh;overflow:auto;box-shadow:0 10px 30px #0000004d}.modal.modal-wide{max-width:720px}.form-section{border:1px solid var(--border);background:var(--bg-card);border-radius:8px;flex-direction:column;gap:.75rem;padding:1rem;display:flex}.form-section h4{color:var(--text);margin:0 0 .25rem;font-size:.95rem}.form-section+.form-section{margin-top:.5rem}select{font:inherit;border:1px solid var(--border);background:var(--bg);color:var(--text);box-sizing:border-box;border-radius:6px;width:100%;padding:.5rem .75rem}select:focus{outline-offset:-1px;outline:2px solid #6366f1}.test-connection{border:1px dashed var(--border);background:var(--bg);border-radius:8px;flex-direction:column;gap:.5rem;padding:1rem;display:flex}.test-connection .btn-secondary{align-self:flex-start}.test-result{flex-direction:column;gap:.25rem;font-family:ui-monospace,Consolas,monospace;font-size:.9rem;display:flex}.test-result .test-ok{color:var(--success)}.test-result .test-fail{color:var(--error);word-break:break-word}.modal-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:1rem 1.5rem;display:flex}.modal-header h3{margin:0;font-size:1.15rem}.modal-close{color:var(--text-muted);background:0 0;border:none;padding:0 .25rem;font-size:1.5rem;line-height:1}.modal-close:hover{color:var(--text)}.modal-body{flex-direction:column;gap:1rem;padding:1.5rem;display:flex}.modal-body label{flex-direction:column;gap:.35rem;font-size:.9rem;display:flex}.modal-body label>span{color:var(--text-muted)}.form-row{grid-template-columns:1fr 1fr;gap:1rem;display:grid}.checkbox-label{align-items:center;flex-direction:row!important;gap:.5rem!important}.checkbox-label input[type=checkbox]{width:auto;margin:0}.radio-label{flex-wrap:wrap;align-items:center;font-size:.9rem;flex-direction:row!important;gap:.5rem!important;display:flex!important}.radio-label input[type=radio]{width:auto;margin:0}.modal-footer{border-top:1px solid var(--border);justify-content:flex-end;gap:.5rem;padding:1rem 1.5rem;display:flex}.placeholder-card{border:1px solid var(--border);background:var(--bg-card);border-radius:10px;padding:1.5rem}.placeholder-card h2{margin:0 0 .5rem}.placeholder-card p{margin:.4rem 0}.placeholder-card .muted{color:var(--text-muted)}.tickets-toolbar{flex-wrap:wrap;align-items:center;gap:1rem;margin-bottom:1rem;display:flex}.tabs{background:var(--bg-card);border:1px solid var(--border);border-radius:8px;gap:.25rem;padding:.25rem;display:flex}.tab{color:var(--text-muted);background:0 0;border:none;border-radius:6px;padding:.4rem .85rem;font-size:.9rem;font-weight:500}.tab:hover{color:var(--text)}.tab.active{color:#fff;background:#6366f1}.search-form{flex:1;gap:.5rem;min-width:240px;max-width:400px;display:flex}.search-form input{flex:1}.users-table .small{font-size:.85rem}.ticket-row:hover{cursor:default}.ticket-row:nth-child(2n){background:color-mix(in srgb, var(--text) 2%, transparent)}.inline-select-wrap{display:inline-block;position:relative}.inline-select-trigger{cursor:pointer;color:inherit;background:0 0;border:none;border-radius:6px;align-items:center;padding:0;transition:opacity .15s;display:inline-flex}.inline-select-trigger:hover{opacity:.75}.inline-select-trigger.saving{opacity:.45;cursor:wait}.inline-select-text{text-underline-offset:3px;-webkit-text-decoration:underline dotted;text-decoration:underline dotted}.inline-select-menu{z-index:200;background:var(--bg-card);border:1px solid var(--border);border-radius:8px;min-width:150px;padding:.25rem 0;position:absolute;top:calc(100% + 4px);left:0;box-shadow:0 4px 16px #00000026}.inline-select-item{text-align:left;cursor:pointer;width:100%;color:var(--text);white-space:nowrap;background:0 0;border:none;padding:.45rem 1rem;font-size:.88rem;display:block}.inline-select-item:hover{background:var(--bg-hover,#f3f4f6)}.inline-select-item.active{color:#6366f1;font-weight:600}.inline-datetime-wrap{display:inline-block;position:relative}.inline-datetime-popover{z-index:200;background:var(--bg-card);border:1px solid var(--border);border-radius:8px;flex-direction:column;gap:.5rem;min-width:240px;padding:.6rem;display:flex;box-shadow:0 4px 16px #00000026}.inline-datetime-popover input[type=date],.inline-datetime-popover input[type=time],.inline-datetime-popover input[type=datetime-local]{border:1px solid var(--border);background:var(--bg);color:var(--text);border-radius:6px;padding:.4rem .5rem;font-size:.9rem}.inline-datetime-time-toggle{align-self:flex-start;padding:0;font-size:.85rem}.inline-datetime-actions{align-items:center;gap:.4rem;display:flex}.ticket-row.selected{background:color-mix(in srgb, #6366f1 8%, var(--bg-card))}.bulk-bar{justify-content:space-between;align-items:center;gap:.75rem;min-height:36px;margin-bottom:.75rem;display:flex}.bulk-bar-left{align-items:center;gap:.5rem;display:flex}.bulk-dropdown{position:relative}.bulk-action-btn{align-items:center;gap:.35rem;display:flex}.dropdown-arrow{opacity:.7;font-size:.75rem}.bulk-dropdown-menu{z-index:100;background:var(--bg-card);border:1px solid var(--border);border-radius:8px;min-width:160px;padding:.25rem 0;position:absolute;top:calc(100% + 4px);left:0;box-shadow:0 4px 16px #0000001f}.bulk-dropdown-item{text-align:left;cursor:pointer;width:100%;color:var(--text);background:0 0;border:none;padding:.5rem 1rem;font-size:.9rem;display:block}.bulk-dropdown-item:hover{background:var(--bg-hover,#f3f4f6)}.ticket-link{color:var(--text);font-weight:500;text-decoration:none}.ticket-link:hover{color:#6366f1;text-decoration:underline}.ticket-message-count{text-align:center;color:#000;vertical-align:middle;background:#fff;border:1px solid #000;border-radius:999px;min-width:1.25rem;height:1.25rem;margin-left:.4rem;padding:0 .4rem;font-size:.75rem;font-weight:600;line-height:1.15rem;display:inline-block}.urgency-track{background:var(--border);border-radius:2px;height:3px;margin-top:5px;overflow:hidden}.urgency-bar{border-radius:2px;height:100%;transition:width .3s}.urgency-bar-green{background:#16a34a}.urgency-bar-yellow{background:#ca8a04}.urgency-bar-red{background:#dc2626}.urgency-overdue{color:#dc2626;margin-top:4px;font-size:.78rem;font-weight:500}.ticket-preview{white-space:nowrap;text-overflow:ellipsis;max-width:420px;overflow:hidden}.badge.badge-status-open{color:#6366f1;background:#6366f126}.badge.badge-status-closed{color:var(--text-muted);background:#6b728033}.badge.badge-status-spam{color:var(--error);background:#b91c1c26}.badge.badge-task-todo{color:var(--text-muted);background:#6b72802e}.badge.badge-task-in_progress{color:#6366f1;background:#6366f12e}.badge.badge-task-done{color:#10b981;background:#10b9812e}.task-due-overdue{color:var(--error);font-weight:600}.task-due-today{color:var(--success);font-weight:600}.task-sections-list{flex-direction:column;gap:1rem;display:flex}.task-section{border:1px solid var(--border);background:var(--bg-card);border-radius:10px;transition:border-color .15s,box-shadow .15s;overflow:hidden}.task-section.drop-target{border-color:#6366f1;box-shadow:0 0 0 2px #6366f12e}.task-section-header{background:color-mix(in srgb, var(--text) 3%, transparent);align-items:center;gap:.6rem;padding:.6rem 1rem;display:flex}.task-section-toggle{color:var(--text-muted);cursor:pointer;background:0 0;border:none;width:16px;padding:0;font-size:.85rem}.task-section-name{cursor:pointer;margin:0;font-size:1rem;font-weight:600}.task-section-name:hover{opacity:.75}.task-section-name-input{width:auto;min-width:200px;padding:.2rem .4rem;font-size:1rem;font-weight:600}.task-section-count{color:var(--text-muted);background:color-mix(in srgb, var(--text) 6%, transparent);text-align:center;border-radius:12px;min-width:24px;padding:.1rem .5rem;font-size:.85rem}.task-section-actions{align-items:center;gap:.6rem;margin-left:auto;display:flex}.task-section-delete-form{background:color-mix(in srgb, var(--error) 6%, transparent);border-bottom:1px solid var(--border);align-items:center;gap:.5rem;padding:.5rem 1rem;display:flex}.task-section-empty{margin:0;padding:.75rem 1rem}.task-section-table{width:100%}.task-section-table th{font-size:.75rem}.task-row[draggable=true]{cursor:grab}.task-row.dragging{opacity:.4}.task-section-add{padding:.4rem}.task-section-add-form{align-items:center;gap:.5rem;display:flex}.task-section-add-form input{width:280px}.checkbox-toggle{cursor:pointer;-webkit-user-select:none;user-select:none;align-items:center;gap:.5rem;font-size:.9rem;display:inline-flex}.checkbox-toggle input[type=checkbox]{cursor:pointer;width:auto;margin:0}.task-detail-layout{grid-template-columns:1fr 320px;align-items:start;gap:2rem;display:grid}.task-detail-main{flex-direction:column;gap:1rem;display:flex}.task-title-input{width:100%;color:var(--text);background:0 0;border:1px solid #0000;border-radius:6px;padding:.6rem .8rem;font-size:1.4rem;font-weight:600}.task-title-input:hover,.task-title-input:focus{border-color:var(--border);background:var(--bg-card);outline:none}.task-field{flex-direction:column;gap:.4rem;display:flex}.task-field>span{color:var(--text-muted);font-size:.85rem}.task-detail-actions{margin-top:1rem}.task-detail-sidebar{background:var(--bg-card);border:1px solid var(--border);border-radius:8px;flex-direction:column;gap:1.2rem;padding:1rem 1.2rem;display:flex}.task-detail-sidebar section{flex-direction:column;gap:.4rem;display:flex}.task-detail-sidebar h4{color:var(--text-muted);text-transform:uppercase;letter-spacing:.04em;margin:0;font-size:.85rem;font-weight:600}.task-section-placeholder{opacity:.55}.embedded-tickets-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem;margin-top:1.5rem;display:grid}@media (width<=1280px){.embedded-tickets-grid{grid-template-columns:1fr}}.embedded-ticket-card{background:var(--bg-card);border:1px solid var(--border);border-radius:8px;flex-direction:column;gap:.6rem;min-width:0;padding:.8rem 1rem;display:flex}.embedded-ticket-loading,.embedded-ticket-error{min-height:80px}.embedded-ticket-header{border-bottom:1px solid var(--border);flex-direction:column;gap:.25rem;padding-bottom:.6rem;display:flex}.embedded-ticket-subject{word-break:break-word;margin:0;font-size:1rem;font-weight:600}.embedded-ticket-meta{flex-wrap:wrap;align-items:center;gap:.25rem .4rem;display:flex}.embedded-ticket-messages{flex-direction:column;gap:.6rem;max-height:70vh;padding-right:.3rem;display:flex;overflow-y:auto}.embedded-ticket-sidebar{flex-direction:column;gap:.5rem;display:flex}.embedded-ticket-sidebar h4{text-transform:none;letter-spacing:0;color:var(--text);margin:0 0 .3rem;font-size:.9rem}.embedded-ticket-sidebar h4 a{color:var(--accent);text-decoration:none}.embedded-ticket-sidebar-row{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:.5rem;display:flex}.embedded-ticket-sidebar-customer{flex-direction:column;gap:.15rem;display:flex}.embedded-ticket-sidebar-tags{flex-wrap:wrap;gap:.25rem;display:flex}.task-attachments-list{flex-wrap:wrap;gap:.4rem;margin:.3rem 0;display:flex}.task-attachments-list:empty{display:none}.attachment-chip-remove{margin-left:.3rem;font-size:.85rem;line-height:1}.task-attachments-add{align-items:center;gap:.5rem;margin-top:.3rem;display:flex}.task-update-form-footer{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:.6rem;margin-top:.4rem;display:flex}.task-update-form-files{align-items:center;gap:.4rem;font-size:.85rem;display:flex}.drag-handle{cursor:grab;color:var(--text-muted);-webkit-user-select:none;user-select:none;flex-shrink:0;padding:0 .3rem;font-size:.95rem;line-height:1;display:inline-block}.drag-handle:active{cursor:grabbing}.related-ticket-row{align-items:flex-start;gap:.1rem;display:flex}.related-ticket-row[data-dragging=true]{opacity:.45}.related-ticket-row[data-drag-over=true]{outline:2px dashed var(--accent);outline-offset:-2px;border-radius:4px}.embedded-ticket-grid-cell{min-width:0;display:flex}.embedded-ticket-grid-cell>.embedded-ticket-card{flex:1;min-width:0}.embedded-ticket-grid-cell[data-dragging=true]{opacity:.45}.embedded-ticket-grid-cell[data-drag-over=true]{outline:2px dashed var(--accent);outline-offset:-2px;border-radius:8px}.task-updates{flex-direction:column;gap:.8rem;margin-top:.5rem;display:flex}.task-updates h3{margin:0;font-size:1rem}.task-updates-list{flex-direction:column;gap:.8rem;margin:0;padding:0;list-style:none;display:flex}.task-update-item{background:var(--bg-card);border:1px solid var(--border);border-radius:8px;flex-direction:column;gap:.4rem;padding:.7rem .9rem;display:flex}.task-update-meta{flex-wrap:wrap;align-items:center;gap:.6rem;display:flex}.task-update-actions{gap:.6rem;margin-left:auto;display:flex}.task-update-body{white-space:pre-wrap;word-break:break-word}.task-update-edit{flex-direction:column;gap:.5rem;display:flex}.task-update-edit textarea{resize:vertical;width:100%}.task-update-edit-actions{gap:.5rem;display:flex}.task-update-form{flex-direction:column;gap:.5rem;margin-top:.5rem;display:flex}.task-update-form textarea{resize:vertical;width:100%}.task-update-form button{align-self:flex-end}.pagination{justify-content:flex-end;align-items:center;gap:1rem;margin-top:1rem;font-size:.9rem;display:flex}.ticket-detail{grid-template-columns:minmax(0,1fr) 320px;align-items:start;gap:1.5rem;display:grid}.ticket-detail-main{min-width:0}.back-link{color:var(--text-muted);font-size:.9rem;text-decoration:none}.back-link:hover{color:#6366f1}.ticket-nav-arrows{gap:.5rem;display:flex}.ticket-nav-arrow{border:1px solid var(--border);background:var(--bg-card);width:38px;height:38px;color:var(--text);cursor:pointer;border-radius:8px;justify-content:center;align-items:center;font-size:1.4rem;line-height:1;transition:color .15s,border-color .15s,background .15s;display:inline-flex}.ticket-nav-arrow:hover:not(:disabled){color:#6366f1;border-color:#6366f1}.ticket-nav-arrow:disabled{opacity:.35;cursor:default}.ticket-detail-header{margin-bottom:1.5rem}.ticket-detail-header-top{justify-content:space-between;align-items:center;gap:.5rem;display:flex}.ticket-detail-header h2{word-break:break-word;margin:.5rem 0 .25rem;font-size:1.5rem}.messages-thread{flex-direction:column;gap:1rem;display:flex}.message-card{border:1px solid var(--border);background:var(--bg-card);border-radius:10px;padding:1rem 1.25rem}.message-card.is-note{background:#facc1512;border-color:#facc1566}.message-card.direction-outbound{border-left:3px solid #6366f1}.message-card.direction-external_email{border-left:3px solid #f97316}.message-header{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:1rem;margin-bottom:.5rem;display:flex}.message-header-right{align-items:center;gap:.5rem;display:flex}.message-translate-icon{border:1px solid var(--border);cursor:pointer;color:var(--text);background:0 0;border-radius:6px;padding:.15rem .4rem;font-size:.95rem;line-height:1;transition:border-color .15s,background .15s}.message-translate-icon:hover:not(:disabled){background:#6366f114;border-color:#6366f1}.message-translate-icon:disabled{opacity:.5;cursor:wait}.message-sender{margin-right:.5rem;font-weight:600}.direction-badge{border-radius:999px;padding:.1rem .5rem;font-size:.7rem;font-weight:500}.direction-badge.direction-inbound{color:var(--success);background:#15803d1f}.direction-badge.direction-outbound{color:#6366f1;background:#6366f126}.direction-badge.direction-note{color:#ca8a04;background:#facc1533}.direction-badge.direction-external_email{color:#f97316;background:#f9731626}.message-from{margin-bottom:.25rem}.message-body{word-wrap:break-word;margin-top:.75rem;font-size:.95rem;line-height:1.5}.message-body.text-body{white-space:pre-wrap;font-family:inherit}.message-body.html-body img{max-width:100%;height:auto}.message-body.html-body a{color:#6366f1}.message-attachments{flex-wrap:wrap;gap:.5rem;margin-top:.75rem;display:flex}.attachment-chip{background:var(--bg);border:1px solid var(--border);color:var(--text);border-radius:6px;align-items:center;gap:.25rem;padding:.4rem .75rem;font-size:.85rem;text-decoration:none;display:inline-flex}.attachment-chip:hover{color:#6366f1;border-color:#6366f1}.allegro-relates-to{background:var(--bg);border:1px solid var(--border);border-radius:6px;align-items:center;gap:.6rem;margin-top:.5rem;margin-bottom:.25rem;padding:.4rem .75rem;font-size:.85rem;display:inline-flex}.btn-allegro-open{color:#fff;background:#ff5a00;border-radius:4px;padding:.25rem .65rem;font-size:.8rem;font-weight:600;text-decoration:none;display:inline-block}.btn-allegro-open:hover{color:#fff;background:#e54f00}.ticket-sidebar{flex-direction:column;gap:.5rem;max-height:calc(100vh - 1rem);padding-right:2px;display:flex;position:sticky;top:.5rem;overflow-y:auto}.sidebar-card{border:1px solid var(--border);background:var(--bg-card);border-radius:10px;padding:.6rem .85rem}.sidebar-card h4{text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);margin:0 0 .4rem;font-size:.75rem}.sidebar-card dl{grid-template-columns:1fr;gap:.5rem;margin:0;font-size:.9rem;display:grid}.sidebar-card dt{color:var(--text-muted);font-size:.8rem}.sidebar-card dd{word-break:break-word;margin:0 0 .5rem}.sidebar-attachments{flex-direction:column;gap:.5rem;margin:0;padding:0;list-style:none;display:flex}.sidebar-attachments a{color:var(--text);font-size:.9rem;text-decoration:none}.sidebar-attachments a:hover{color:#6366f1}.sidebar-field{flex-direction:column;gap:.15rem;margin-bottom:.4rem;font-size:.85rem;display:flex!important}.sidebar-field>span{color:var(--text-muted);text-transform:uppercase;letter-spacing:.04em;font-size:.65rem}.sidebar-field .readonly{word-break:break-word;font-size:.85rem}.sidebar-field .readonly.small{color:var(--text-muted);font-size:.8rem}.sidebar-field select,.sidebar-field input[type=text],.sidebar-field input[type=email]{padding:.3rem .45rem;font-size:.85rem}.tag-list{flex-wrap:wrap;gap:.35rem;min-height:1.25rem;margin-bottom:.4rem;display:flex}.tag-chip{color:#6366f1;background:#6366f11f;border-radius:999px;align-items:center;gap:.25rem;padding:.2rem .5rem .2rem .6rem;font-size:.8rem;font-weight:500;display:inline-flex}.tag-chip-remove{color:inherit;cursor:pointer;background:0 0;border:none;border-radius:999px;padding:0 .2rem;font-size:1rem;line-height:1}.tag-chip-remove:hover:not(:disabled){background:#6366f140}.reply-trigger{justify-content:flex-start;margin-top:1.5rem;display:flex}.reply-panel{border:1px solid var(--border);background:var(--bg-card);border-radius:10px;margin-top:1.5rem;overflow:hidden}.reply-panel-header{border-bottom:1px solid var(--border);background:var(--bg);justify-content:space-between;align-items:center;padding:.75rem 1rem;display:flex}.reply-panel-body{flex-direction:column;gap:.75rem;padding:1rem;display:flex}.reply-field{flex-direction:column;gap:.3rem;font-size:.9rem;display:flex!important}.reply-field>span{color:var(--text-muted);text-transform:uppercase;letter-spacing:.04em;font-size:.8rem}.reply-field textarea{font:inherit;border:1px solid var(--border);background:var(--bg);color:var(--text);resize:vertical;border-radius:6px;min-height:160px;padding:.6rem .75rem;font-family:inherit;line-height:1.5}.reply-field textarea:focus{outline-offset:-1px;border-color:#0000;outline:2px solid #6366f1}.empik-recipient-options{flex-wrap:wrap;gap:1.25rem;display:flex}.empik-recipient-option{cursor:pointer;align-items:center;gap:.4rem;display:inline-flex}.empik-recipient-option input[type=radio]{cursor:pointer}.reply-panel-footer{border-top:1px solid var(--border);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:1rem;padding-top:.75rem;display:flex}.reply-status-after{flex:1;align-items:center;gap:.5rem;min-width:280px;font-size:.85rem;flex-direction:row!important;display:flex!important}.reply-status-after>span{color:var(--text-muted);white-space:nowrap}.reply-status-after select{width:auto;min-width:200px}.attachments-area{flex-direction:column;gap:.5rem;display:flex}.attachments-area>.btn-secondary{align-self:flex-start;padding:.4rem .75rem;font-size:.85rem}.attachments-list{flex-direction:column;gap:.4rem;margin:0;padding:0;list-style:none;display:flex}.attachment-row{background:var(--bg);border:1px solid var(--border);border-radius:6px;align-items:center;gap:.75rem;padding:.4rem .75rem;font-size:.9rem;display:flex}.attachment-name{word-break:break-word;flex:1}@media (width<=1024px){.ticket-detail{grid-template-columns:1fr}.ticket-sidebar{max-height:none;position:static;overflow-y:visible}}.config-layout{align-items:flex-start;gap:2rem;display:flex}.config-subnav{border:1px solid var(--border);background:var(--bg-card);border-radius:10px;flex-direction:column;flex-shrink:0;width:220px;padding:.75rem 0;display:flex}.config-subnav .sidebar-section-title{padding:.25rem 1rem .6rem}.config-subnav .sidebar-link{padding:.5rem 1rem;font-size:.9rem}.config-content{flex:1;min-width:0}.template-picker-wrap{position:relative}.template-picker{z-index:200;background:var(--bg-card);border:1px solid var(--border);border-radius:8px;flex-direction:column;max-height:260px;display:flex;position:absolute;bottom:calc(100% + 4px);left:0;right:0;overflow-y:auto;box-shadow:0 4px 16px #0000001f}.template-picker-item{text-align:left;border:none;border-bottom:1px solid var(--border);cursor:pointer;color:var(--text);background:0 0;flex-direction:column;gap:2px;padding:.5rem .75rem;font-size:.875rem;line-height:1.4;display:flex}.template-picker-item:last-child{border-bottom:none}.template-picker-item:hover,.template-picker-item.active{background:var(--bg-subtle,#f5f5f5)}.template-picker-item .tpi-tag{color:var(--primary);font-family:monospace;font-size:.8rem;font-weight:600}.template-picker-item .tpi-name{color:var(--text-muted);font-size:.8rem}.template-picker-empty{color:var(--text-muted);text-align:center;padding:.75rem;font-size:.875rem}.subject-row{align-items:stretch;gap:.5rem;display:flex}.subject-row>input{flex:1;min-width:0}.translate-control{display:inline-flex;position:relative}.translate-popover{z-index:20;background:var(--bg,#fff);border:1px solid var(--border,#ddd);border-radius:6px;flex-direction:column;gap:.5rem;min-width:260px;padding:.75rem;display:flex;position:absolute;bottom:calc(100% + .5rem);right:0;box-shadow:0 6px 18px #0000001f}.translate-popover-title{font-size:.85rem;font-weight:600}.translate-popover select{width:100%}.translate-popover-actions{justify-content:flex-end;gap:.5rem;display:flex}.translation-chip{background:var(--bg-subtle,#f4f7fb);border:1px dashed var(--border,#cfd8dc);border-radius:4px;align-self:flex-start;align-items:center;gap:.75rem;margin-top:.4rem;padding:.4rem .6rem;font-size:.85rem;display:inline-flex}.message-translation-info{margin-bottom:.4rem;font-style:italic}.message-translate-row{flex-wrap:wrap;align-items:center;gap:.6rem;margin-top:.4rem;display:flex}.selection-translate-button{z-index:1000;color:#fff;cursor:pointer;white-space:nowrap;background:#2563eb;border:none;border-radius:6px;padding:.4rem .7rem;font-size:.85rem;font-weight:500;position:absolute;box-shadow:0 2px 8px #0000002e}.selection-translate-button:hover:not(:disabled){background:#1d4ed8}.selection-translate-button:disabled{opacity:.7;cursor:wait}.selection-translate-error{z-index:1000;color:#991b1b;background:#fef2f2;border:1px solid #fca5a5;border-radius:6px;max-width:280px;padding:.35rem .55rem;font-size:.8rem;position:absolute;box-shadow:0 2px 8px #0000001f}mark.selection-translation{cursor:pointer;background:#fef9c3;border-bottom:1px dashed #ca8a04;border-radius:2px;padding:0 2px}mark.selection-translation:hover{background:#fde68a}mark.selection-translation--showing-original{background:#e0f2fe;border-bottom-color:#0284c7}mark.selection-translation--showing-original:hover{background:#bae6fd}.related-ticket-row{justify-content:space-between;align-items:flex-start;gap:.25rem;margin-bottom:.4rem;font-size:.875rem;display:flex}.related-ticket-link{color:var(--text);flex:1;min-width:0;text-decoration:none;overflow:hidden}.related-ticket-link:hover .related-ticket-subject{color:#6366f1;text-decoration:underline}.related-ticket-id{white-space:nowrap}.related-ticket-subject{word-break:break-word}.related-tasks-list{flex-direction:column;gap:.4rem;margin:0;padding:0;list-style:none;display:flex}.related-task-row{flex-direction:column;gap:.2rem;font-size:.875rem;display:flex}.related-search-results{border:1px solid var(--border);background:var(--bg-card);border-radius:6px;margin:.25rem 0 0;padding:0;list-style:none;overflow:hidden;box-shadow:0 4px 12px #0000001a}.related-search-results li+li{border-top:1px solid var(--border)}.related-search-results button{text-align:left;cursor:pointer;width:100%;color:var(--text);background:0 0;border:none;padding:.4rem .6rem;font-size:.85rem;line-height:1.4}.related-search-results button:hover{background:var(--bg-subtle,#f5f5f5)}.comments-toolbar{flex-wrap:wrap;align-items:center;gap:1rem;margin-bottom:1rem;display:flex}.toolbar-checkbox{cursor:pointer;align-items:center;gap:.4rem;display:inline-flex}.badge.badge-info{background:color-mix(in srgb, var(--accent,#3b82f6) 15%, transparent);color:var(--accent,#3b82f6)}.badge.badge-platform-facebook{color:#1877f2;background:#1877f226}.badge.badge-platform-instagram{color:#e4405f;background:#e4405f26}.posts-list{flex-direction:column;gap:.75rem;display:flex}.post-row{background:var(--bg-card,#fff);border:1px solid var(--border,#e5e7eb);border-radius:8px;grid-template-columns:64px 1fr auto auto;align-items:center;gap:1rem;padding:.75rem 1rem;display:grid}.post-row-unwatched{opacity:.6}.post-thumbnail{object-fit:cover;background:var(--bg-subtle,#f5f5f5);border-radius:6px;width:64px;height:64px}.post-thumbnail-empty{justify-content:center;align-items:center;font-size:1.5rem;display:flex}.post-content{flex-direction:column;gap:.4rem;min-width:0;display:flex}.post-meta{flex-wrap:wrap;align-items:center;gap:.6rem;display:flex}.post-message{color:var(--text);line-height:1.4;text-decoration:none}.post-message:hover{text-decoration:underline}.post-stats{white-space:nowrap;align-items:center;gap:1rem;display:flex}.post-counter{flex-direction:column;align-items:center;min-width:60px;display:flex}.post-counter-value{color:var(--text);font-size:1.25rem;font-weight:600}.post-counter-new .post-counter-value{color:var(--success,#16a34a)}.post-actions{align-items:center;display:flex}.post-preview-card{background:var(--bg-card,#fff);border:1px solid var(--border,#e5e7eb);border-radius:8px;flex-direction:column;gap:.75rem;margin-bottom:1.5rem;padding:1rem;display:flex}.post-preview-header{flex-wrap:wrap;align-items:center;gap:.75rem;display:flex}.post-preview-watched{margin-left:auto}.post-preview-body{gap:1rem;display:flex}.post-preview-thumbnail{object-fit:cover;background:var(--bg-subtle,#f5f5f5);border-radius:6px;width:200px;height:auto;max-height:240px}.post-preview-text{white-space:pre-wrap;flex:1;line-height:1.5}.post-preview-stats{border-top:1px solid var(--border,#e5e7eb);padding-top:.6rem}.comments-tree-title{margin:1rem 0 .5rem}.comments-tree{flex-direction:column;gap:.75rem;display:flex}.comment-tree-node{flex-direction:column;gap:.5rem;display:flex}.comment-replies{border-left:2px solid var(--border,#e5e7eb);flex-direction:column;gap:.5rem;margin-left:2rem;padding-left:.75rem;display:flex}.comment-card{background:var(--bg-card,#fff);border:1px solid var(--border,#e5e7eb);border-radius:8px;padding:.75rem 1rem}.comment-card-reply{background:var(--bg-subtle,#fafafa)}.comment-header{justify-content:space-between;align-items:flex-start;gap:.75rem;margin-bottom:.5rem;display:flex}.comment-author{align-items:center;gap:.5rem;min-width:0;display:flex}.comment-avatar{object-fit:cover;background:var(--bg-subtle,#f5f5f5);border-radius:50%;width:32px;height:32px}.comment-author-info{flex-direction:column;min-width:0;display:flex}.comment-author-name{font-weight:500}.comment-badges{flex-wrap:wrap;align-items:center;gap:.4rem;display:flex}.comment-likes{color:var(--muted,#6b7280);font-size:.85rem}.comment-body{white-space:pre-wrap;overflow-wrap:anywhere;margin-bottom:.6rem;line-height:1.5}.comment-controls{border-top:1px solid var(--border,#e5e7eb);flex-wrap:wrap;align-items:center;gap:1rem;padding-top:.5rem;display:flex}.comment-control{align-items:center;gap:.4rem;display:inline-flex}.comment-error{margin-top:.5rem}.comment-actions{border-top:1px solid var(--border,#e5e7eb);flex-wrap:wrap;align-items:center;gap:.5rem;margin-bottom:.5rem;padding-top:.5rem;display:flex}.btn-link.btn-link-active{color:var(--accent,#3b82f6);font-weight:600}.btn-link.btn-link-danger{color:var(--danger,#dc2626)}.btn-link.btn-link-danger:hover:not(:disabled){color:color-mix(in srgb, var(--danger,#dc2626) 80%, black)}.comment-reply-form{background:var(--bg-subtle,#fafafa);border-radius:6px;flex-direction:column;gap:.5rem;margin-bottom:.6rem;padding:.6rem;display:flex}.comment-reply-form textarea{resize:vertical;width:100%;font-family:inherit;font-size:.95rem}.comment-reply-actions{justify-content:flex-end;gap:.5rem;display:flex}.comment-card-deleted{opacity:.6}.comment-card-deleted .comment-body{text-decoration:line-through}.comment-attachment{border:1px solid var(--border,#e5e7eb);cursor:zoom-in;border-radius:6px;margin:.4rem 0 .6rem;transition:opacity .15s;display:inline-block;overflow:hidden}.comment-attachment:hover{opacity:.85}.comment-attachment img{object-fit:cover;background:var(--bg-subtle,#f5f5f5);width:auto;max-width:280px;height:auto;max-height:280px;display:block}.comment-translation-info{background:color-mix(in srgb, var(--accent,#3b82f6) 8%, transparent);border-radius:4px;flex-wrap:wrap;align-items:center;gap:.6rem;margin-bottom:.4rem;padding:.3rem .5rem;font-size:.85rem;display:flex}.comment-translate-row{margin-bottom:.5rem}.btn-link.btn-link-sm{font-size:.85rem}.btn-sm{padding:.2rem .6rem;font-size:.85rem}.comment-reply-translate-wrap{display:inline-block;position:relative}.comment-translate-popover{background:var(--bg-card,#fff);border:1px solid var(--border,#e5e7eb);z-index:10;border-radius:6px;flex-direction:column;gap:.4rem;min-width:220px;margin-bottom:.4rem;padding:.6rem;display:flex;position:absolute;bottom:100%;left:0;box-shadow:0 4px 12px #0000001a}.comment-translate-popover select{width:100%}.comment-translate-popover-actions{justify-content:flex-end;gap:.4rem;display:flex}.comment-reply-spacer{flex:1}.comment-reply-actions{align-items:center}.comments-list{flex-direction:column;gap:.75rem;display:flex}.comments-list-item{flex-direction:column;gap:.25rem;display:flex}.comment-context{padding-left:.5rem}.modal.modal-linked-ticket{max-width:1100px}.new-ticket-body-split{grid-template-columns:minmax(0,1fr) minmax(0,1.1fr);align-items:start;gap:1.25rem;display:grid}.new-ticket-form-col{flex-direction:column;gap:1rem;min-width:0;display:flex}.new-ticket-source-panel{border-left:1px solid var(--border);flex-direction:column;gap:.85rem;min-width:0;max-height:65vh;padding-left:1.25rem;display:flex;overflow-y:auto}.source-section{flex-direction:column;gap:.4rem;display:flex}.source-section-title{text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);margin:0;font-size:.8rem}.source-section-body{flex-wrap:wrap;gap:.4rem;display:flex}.copy-chip{background:var(--bg-card,#f7f7f9);border:1px solid var(--border);color:var(--text);cursor:pointer;text-align:left;border-radius:999px;align-items:center;gap:.35rem;max-width:100%;padding:.3rem .55rem;font-size:.82rem;transition:background .15s,border-color .15s;display:inline-flex}.copy-chip:hover{background:var(--bg,#fff);border-color:var(--primary,#6366f1)}.copy-chip.copied{color:#1e7a3a;background:#e6f7ec;border-color:#8ad0a0}.copy-chip-label{color:var(--text-muted);font-weight:500}.copy-chip-value{white-space:nowrap;text-overflow:ellipsis;max-width:220px;font-family:ui-monospace,Consolas,monospace;font-size:.8rem;overflow:hidden}.copy-chip-icon{opacity:.7;font-size:.75rem}.copyable-block{background:var(--bg-card,#f7f7f9);border:1px solid var(--border);border-radius:6px;flex-direction:column;gap:.4rem;width:100%;padding:.5rem .6rem;display:flex;position:relative}.copyable-text{white-space:pre-wrap;word-break:break-word;color:var(--text);max-height:180px;margin:0;font-family:inherit;font-size:.85rem;overflow-y:auto}.copyable-block.compact .copyable-text{max-height:130px}.copy-block-button{align-self:flex-end;font-size:.78rem}.source-message-row{flex-direction:column;gap:.25rem;width:100%;display:flex}.source-message-meta{color:var(--text-muted);font-size:.78rem}.source-message-direction{color:var(--text);font-weight:600}@media (width<=900px){.modal.modal-linked-ticket{max-width:95vw}.new-ticket-body-split{grid-template-columns:1fr}.new-ticket-source-panel{border-left:none;border-top:1px solid var(--border);max-height:none;padding-top:1rem;padding-left:0}}.email-autocomplete{width:100%;position:relative}.email-autocomplete>input{box-sizing:border-box;width:100%}.email-autocomplete-results{z-index:30;background:var(--bg,#fff);border:1px solid var(--border);border-radius:6px;max-height:240px;margin:.15rem 0 0;padding:.25rem 0;list-style:none;position:absolute;top:100%;left:0;right:0;overflow-y:auto;box-shadow:0 6px 18px #0000001f}.email-autocomplete-results li{cursor:pointer;flex-direction:column;gap:.1rem;padding:.4rem .6rem;font-size:.88rem;line-height:1.2;display:flex}.email-autocomplete-results li.active,.email-autocomplete-results li:hover{background:var(--bg-card,#f0f1f5)}.email-autocomplete-results .ea-name{color:var(--text);font-weight:500}.email-autocomplete-results .ea-email{color:var(--text-muted);font-family:ui-monospace,Consolas,monospace;font-size:.8rem}.allegro-contact-message-list{flex-direction:column;gap:.5rem;max-height:320px;margin-top:.5rem;display:flex;overflow-y:auto}.allegro-contact-message-item{background:var(--bg-card,#f7f7f9);border:1px solid var(--border);cursor:pointer;text-align:left;font:inherit;color:var(--text);border-radius:6px;flex-direction:column;gap:.3rem;padding:.6rem .75rem;transition:border-color .15s,background .15s;display:flex}.allegro-contact-message-item:hover{border-color:var(--primary,#6366f1)}.allegro-contact-message-item.active{border-color:var(--primary,#6366f1);background:var(--bg,#fff);box-shadow:inset 0 0 0 1px var(--primary,#6366f1)}.allegro-contact-message-meta{align-items:center;gap:.4rem;display:flex}.allegro-contact-message-radio{color:var(--primary,#6366f1);font-size:1rem;line-height:1}.allegro-contact-message-preview{white-space:pre-wrap;word-break:break-word;color:var(--text);font-size:.85rem;line-height:1.35}